Established
2003
Companies
Over 200 companies
Location
Dubai
About Dubai Outsource City
Dubai Outsource City is a specialized free zone dedicated to outsourcing and business process services, providing a strategic hub for companies looking to establish their regional operations in the Middle East. The free zone offers comprehensive infrastructure and services tailored for IT, finance, HR, and customer service outsourcing businesses.
Interested in setting up in Dubai Outsource City?
Let's discuss your requirements and find the best solution for your business.
Key Industries
Ideal For
License Types & Costs
Service License
For companies providing outsourcing and business process services
Starting from
18,000
AEDActivities Allowed
IT services, customer support, data processing, consulting services
Trading License
For companies engaged in trading of IT equipment and software
Starting from
22,000
AEDActivities Allowed
Import/export of IT equipment, software trading, technology solutions
Processing Time
5-7 working days
Annual Renewal
AED 12,000 - AED 18,000
Validity
1 year, renewable
Need help choosing the right license type?
Our experts can guide you through the licensing options and help you select the best fit.
Visa Information
Available for shareholders, employees, and dependents of licensed companies
2 visas
Flexi Desk
4-6 visas
Private Office
8+ visas
Custom Office
Estimated Costs
Costs vary based on office type, number of activities, and visa requirements. Additional fees may apply for specific services.
Want a detailed cost breakdown for your business?
Request a personalized quote tailored to your specific business needs.
Pros & Cons
Advantages
- Specialized infrastructure for outsourcing businesses
- Strategic location with excellent connectivity
- 100% foreign ownership permitted
- Tax-free environment with full profit repatriation
- Modern IT infrastructure and telecommunications
- Dedicated support for BPO and IT companies
- Proximity to Dubai Investment Park and key business areas
- Flexible office solutions for different business sizes
Considerations
- Limited to specific industry sectors
- Higher setup costs compared to some mainland options
- Restricted trading activities within UAE market
- Ongoing compliance requirements and renewal fees
Frequently Asked Questions
Why Choose Dubai Outsource City?
Best For
- IT Services
- BPO Companies
- Software Development
- Customer Service Centers
- Digital Agencies
Not Ideal For
- Manufacturing
- Retail Trading
- Heavy Industry
- Food & Beverage
- Construction